At Raymond and Raymond we are dedicated to providing personal service to our clients by applying three simple principles.
- 1) Listen to the client.
- We understand first and foremost that clients want three questions answered:
- Why did this happen?
- What should have been done?
- What can be done now?
- 2) Communicate with the Client.
- We represent people with devastating injuries and families that have lost a loved one. We believe that client communication begins with taking phone calls, returning phone messages, and keeping clients current on case progress.
- 3) Earn trust from the Client.
- We understand that trust comes from experience — from a pattern of positive contacts. With Raymond & Raymond, Ltd., clients deal with regular people, not attorneys putting on airs or sitting in ivory towers. Clients get to know us on a friendly, first-name basis, and trust is developed. By listening, communicating and developing trust, Raymond & Raymond, Ltd. provides superior personal service.
We believe that holding doctors, hospitals and nursing homes accountable in courts of law will improve healthcare in Chicagoland. Over the past twenty years, we have aggressively litigated medical malpractice and nursing home neglect cases
- Myth:
- People bring medical malpractice lawsuits to win a jackpot and get rich.
- Truth:
- Injured patients and their families are in disbelief at their treatment at the hands of the medical profession, and they want to know what they can do to prevent the same thing from happening to others
- Myth:
- A strong claim should settle without having to go to court.
- Truth:
- Few medical malpractice cases settle before a lawsuit is filed or even early in the litigation process. Most settlements occur near the time trial.
Each Raymond & Raymond, Ltd. case is prepared to go to trial. Most require thousands of hours of attorney time and expenses in the tens of thousands of dollars. For these reasons, we are highly selective in accepting cases.